The Company:
My client is a successful IT company with offices worldwide and is currently recruiting for a French and Dutch speaking Technical Support Representative to join their office in Glasgow City Centre.

The Role:
You will be responsible for providing support product support by phone and e-mail. Conduct thorough analysis of customer problems and answer customer questions will be one of your daily tasks. You will proactively and accurately document cases, and serve as central customer contact.

Candidate Profile:
The successful candidate will demonstrate the following competencies:
- You will be fluent to native level in French and Dutch as well as English
- Very good customer service skills by responding promptly to customer needs and by meeting commitments as well as first class problem solving skills
- Bachelor's degree or equivalent (Computer Science) would be an advantage but not essential
- Some experience in product support, technical consulting or related position
- Good knowledge of the different Windows OS and troubleshooting.


Salary/Additional Information:
The salary for this position is £16000 per annum plus excellent Benefits. This company offers amazing location with a fantastic working environment as well as great training and career progression opportunities.

For immediate consideration, please contact Virginie Katz 0141 270 6313 or email

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