Role

Building relationships with the clients accounts (Small Mid Market corporation) using the phone as the contact tool.
Managing your portfolio of accounts effectively with the minimum of supervision
Identifying areas for improvements to be discussed with your Team Leader
Supporting the Clients Account Management in line with company policy and strategy
The pro-active sale of Clients products and services in line with corporate strategy
Capturing information the client on business related transactions, customer profiles and ensuring a full history is kept.
Understanding and communicating appropriate Client information / updates to customers
Promoting the clients brand
Remaining up to date with client product information and training material
Ensuring all technical and administration procedures required by the client program are accurately logged and followed through

Profile

Degree or equivalent
Experience in sales/telesales with good commercial awareness and be computer literate.
Excellent customer service skills, communication skills and a professional telephone manner
Determination to succeed
Fluent in French

Package
£22K OTE