French Customer Service in the UK (x15)

Our client is a well established and recognizable company in Belfast. They are a leading provider of customer service solutions to global corporations. Due to continuous expansion, they are looking to recruit multilingual individuals for their Customer Care Agents to join the dynamic and multinational team.

This is an excellent opportunity to work in an international company that offers lots of opportunities for career development and personal growth. You will be working in professional and modern environment located in Belfast City Centre with access to comfortable break area equipped with a pool table, TVs, Internet café and many other facilities as well as many corporate events.

The company offers excellent salary, benefits and relocation package for successful candidates.

RESPONSIBILITIES

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Providing excellent customer service and technical solutions to customers
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Working in a team based environment supporting your team in achieving the highest quality standards
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Provide a personalized response to all inbound emails/phone calls received whilst providing a positive customer’s experience through efficient, friendly, high quality responses
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Proactively seek feedback on ways to improve personal performance
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Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer/Assisting product specialists to find resolutions
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Assist your team leader in assessing and auditing responses and completing quality reports




REQUIREMENTS


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Excellent communication and customer service skills both verbal and written
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Team skills
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Drive and determination to grow with the business
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Excellent Telephone skills



For more information on this and other excellent customer service career opportunities, submit your CV today or call Dominika at 01 642 5248

Key Words:
Customer Service, Call Centre, Telesales, Language, German, Dutch, French, Norwegian, Belfast, Ireland, Customer Care, Technical Support,



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