German speaking Event Co-ordinator
Salary: 16-17.5 K + Benefits
Location: South London


Overview of Role

Working as part of a dynamic multilingual team you will deliver a range of support services to multi-national blue chip clients. You will deliver and maintain a high level of customer service.


Responsibilities:

• Deliver and manage appropriate event services and facilities dependent upon client requirements

• Co-ordinate Conference calls which includes:

o Communicating with customers via various media to identify their conferencing requirements
o Taking telephone bookings
o Completing necessary administrative duties

• Ensure all Service Level Agreements are adhered to by consistent delivery of excellent customer service

• Develop full knowledge of the client database and keep up to date with client requirements

• Process conference data to produce reports

• Identify and feedback to line management areas for service improvement

• Undertake any ad hoc duties/projects as requested


Candidate Profile:

• Must be fluent in German and English
• Excellent verbal/written communication skills
• Excellent customer service skills
• Professional and confident telephone manner
• Ability to remain calm under pressure
• Team player
• Adaptable/flexible attitude
• Self motivator
• Problem solving ability



We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website – www.kerrmultilingual.com - to review many new job opportunities in which you may be interested.


JUJ 1003198