German Speaking Technical Support Advisor
Employment Type:
Permanent
Location:
Edinburgh & Lothians - Scotland, United Kingdom, Edinburgh
Salary:
£15,500 - £20,000 per annum
Advertiser:
Quantum People Ltd
Posted:
1 Dec 2008
Ref:
DB/TECH/GER
Languages:
All of these languages are required
English
German
Job Description
An exciting opportunity exists in a dynamic international organisation. You will be using your IT and language skills while working in an English speaking environment. By joining this company you would be part of a multi-cultural and social network of people. This provides an enjoyable working atmosphere in which there is the opportunity to advance your career. The company’s modern facility boasts a free gym, tennis courts, football pitch, canteen, shop, library and unlimited parking.
The Role Requires:
• Exceptional communication skills in German and English
• Knowledge of UNIX/LINUX/SOLARIS
• Previous helpdesk/troubleshooting experience
• Excellent customer service skills
Responsibilities Include:
• Dealing with technical queries via fax, e-mail, telephone and mail
• Logging calls accurately and in accordance with guidelines
• Solving customers’ technical queries in an efficient and friendly manner
If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!