Customer Services Executive

£18,300 + bonus 3k + 25 days paid holiday

Do you want to start a career which could lead to management?

This is a fantastic opportunity to start a career with the leading mortgage lender in the UK. This company has achieved fantastic results in 2007 which include winning many awards. They are now looking to grow the team due to this success.

A Customer Services Executive is required to contact customers by telephone whose account is in arrears then find out the reason for the arrears and work with them to agree a suitable course of action.

The successful candidate will handle incoming calls, update customer records, maximise payment returns, issue warrants and advise customers on ways to get back on track with payments.

The ideal Customer Services Executive will be looking to start a career in the finance or mortgage industry. You will have an excellent telephone manner or previous experience of working in a call centre/ customer service environment.

This is a great opportunity to work for one of the leading mortgage lenders in the UK, they offer fantastic benefits and career development, and these include non contributory pension, life insurance, BUPA cover for the whole family, subsidised gym membership, employer referral and a career development plan. There is also a good bonus scheme for good performers.