PURPOSE & RESPONSIBILITIES:

Responsible for the timely collection of cash, minimising bad debt and reducing DSO
Identifying, logging and assisting in the timely resolution of queries.
Opening customer accounts and assessing credit worthiness.
Ability to advise on awarding or withdrawing credit facilities.
Working as a team player, supporting others within the Department and suggesting ways to improve processes and procedures.
Meet all compliance and SLA requirements
Responsible and accountable for an assigned portfolio of accounts, following pre-determined collection strategies.
Liaising with customers both internal and external in both written and verbal form. Building positive relationships to support the business.
Releasing / holding of orders placed in credit hold.
Identify queries and process through automated query system in accordance with procedures
Assess and review credit worthiness by collation of various data and analysis of balance sheets
Opening and amending customer accounts, as and when required, in a timely manner
Compiling reporting as and when required.
Assisting in the implementation and review of departmental procedures
Sales Ledger reconciliation
Filing.
Cross train to ensure skill set ability in case of emergency.

SKILLS
You will be fluent in German

You will ideally have GCSE's or equivalent in English & Mathematics.

You will ideally have working knowledge in a similar environment.

You will need to be able to manage your time and work load effectively as you will be working to deadlines.

Personal Competencies:

Analytical, Accurate, Conscientious, Committed, Disciplined, Strive for Excellence, Team Player, Persistent, Persuasive, Good communication skills both written and verbal, negotiator

BENEFITS
Hours: 37.5 (Monday to Thursday 8.15 to 5.00, Friday 8.15 to 12.45) **There may a requirement in the future to adopt a more flexible working pattern

Pension: Voluntary and contributory
Holiday: 25 days
Probation Period: 3 months
Notice Periods: 2 weeks during first 3 months, 4 weeks thereafter
Share Incentive Plan
on-site cafeteria/shop
Free Car Parking
social Club