Bilingual Customer Service Advisor with German

Job Location: South West London

Salary/Additional Information: £18,000 + £3,500 bonus + benefits

Reference: DS 39/07

Company: Leading sports manufacturer. Providing branded goods for the sports sector. Dealing with European clients in the Netherlands, Germany, Spain, Portugal, France, Italy etc

Do you play Golf? Would you like to work in a customer service environment where everybody shares your love of golf? Do you speak fluent German and want to use it on a daily basis? Then read on and apply…

Role: Bilingual Customer Service Advisor with German

You will be the first point of contact dealing with German and English clients processing orders of branded sports articles for business clients. Dealing with sales administration, account management and customer services.
·Processing orders of branded sports wear for business clients
·Dealing orders returns and sales administration
·Taking inbound calls from customers and dealing efficiently and politely with orders and enquiries
·Taking orders and up-selling when possible
·Providing samples and promotional literature
·Dealing with German and other European speakers over the phone

Profile:
·Fluency in English and German
·You ARE preferably A KEEN GOLF PLAYER
·Excellent customer service skills
·Adaptable and an eye for detail
·Proven experience in a customer service role
·Strong communication and telephone skills
·Team member
·Calm and confident manner
·Good PC skills
·Knowledge of SAP an advantage

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Languagematters

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.