Client Services/ HR Account Manager with Dutch or French

Job Location: Central London

Salary/Additional Information: £24,000 per annum

Reference: LB 36/04

Company: International HR Consultancy with clients in 71 countries. This company is the leading provider of advice, online data and software solutions and for all HR related matters

Great opportunity to work within a leading company with international travels!

Role: Client Services/ HR Account Manager with Dutch or French

We are looking for a French or Dutch speaking Client Services executive/ account manager.

This role includes the following responsibilities:

Client services:
Providing a technical resource for all the company\'s clients, including updating the company\'s data, calculating salary packages and researching additional information in line with client requirements

Account Management:
·Interfacing and developing relationships with HR contacts within client companies at all levels of seniority from Administrator to Director level
·Communicating with the company staff at all levels, especially core technical teams & client services staff worldwide (in English and French or Dutch)
·Advising colleagues and the core teams on issues relating to technical and other relevant issues
·Presenting to clients on technical issues relating to international HR management with the following aims:
oAddressing any problems and issues
oEducating them on the company services and products
oPromoting the company services and products
·Participating in product development, based on feedback from clients
·Prioritising and setting times for projects and enquiries in response to client requirements
·Maintaining an up-to-date understanding of the company services and products, internal systems and understanding competitors\' positions
·Maintaining documentation and administrative procedures relating to client relationships, including entry of data into the company\'s database and filing of relevant documentation
·Actively promoting the company services and products to existing and potential clients
·Expanding business in the market/industry group you are responsible for
·Acting as an additional resource for core technical/survey teams when required
·Assisting in obtaining survey data and researching local sources of information within the region involving travel as necessary

Profile:
The jobholder will act as part of a team responsible for all aspects of client liaison with the company\'s members, including answering routine technical enquiries, attending meetings and undertaking projects with these clients as required. The role will require:
·Fluency in French or Dutch and excellent English,
·International travel
·IT literacy and numeracy
·Teamwork orientation
·Initiative, flexibility and adaptability to assume varied roles within the office as required.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Laurent Bouhnik

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face to face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.