Great opportunity to Live and Work in Scotland: Monday – Friday Only
Position is on assignment at the Prestigious Company of IBM based at Greenock. Full IBM technical training given as well as Adecco personal development.

Language Requirement: German with good English skills
Level One Technical Support - European Technical Support Centre

Permanent Adecco Contract at IBM, Greenock
Salary: £15,000 - £18,000 (equiv: 21,000 Euros - 25,000 Euros)
Net outcome per month: £988 - £1,271 (above exchange rate: 1.4)
Excellent Relocation package: flight, accommodation and cash
Free onsite gym: Onsite social club. Opportunities for Career development

The Job
1st level customer support, handling both software and hardware issues for internal/external IBM clients.
Telephone and email support
Problem solving
Provide customer solutions by FOP (fix on phone), CRU (customer replaceable unit) CE (customer engineer onsite)
Maintain and adhere to work instructions within organisational objectives.
Work within SLA’S (service level agreements) to meet targets and deadlines
Any Other tasks as requested by manager.

Location & Lifestyle: Why visit, if you can live it? New Life experience
Available Sports: Golf, cycling, football, hill climbing (Munro mountains), shopping
Available Travel: Edinburgh and the Highlands with breathtaking scenery.
Also easy access to all major UK cities and budget airlines to all
European destinations.