ACCOUNT MANAGER
Employment Type:
Permanent
Location:
Buckinghamshire - South East, United Kingdom, 448CPLT
Salary:
£18000 - £22000 per annum + £4000 bonus
Advertiser:
Mandeville Recruitment Group
Posted:
16 May 2008
Ref:
448CPLT
Languages:
All of these languages are required
English
German
Job Description
Collections Officer
High Wycombe
18300 plus commission
Join a leading residential mortgage loan company and provide yourself with great opportunities to progress!
A collections officer is required to contact customers by telephone whose accounts are in arrears. A collections officer will establish the reason for the arrears and work with them to agree a suitable course of action.
The successful candidate will also handle a high volume of incoming calls, update customer records, maximise payments, issue warrants and update customer records.
The ideal collections officer will have excellent communication, interpersonal, initiative and data entry skills. Previous experience of working in a call centre/ customer service environment is essential. Experience of handling pressurised phone collections is desirable.