Job Title
Danishspeaking Credit Control Assistant

Salary
£16000 + benefits

Location
Nottingham

The Company

Established for over 100 years, this is a leading fashion and lifestyle company specializing in sportswear, jeans and outdoor clothing. The company is dynamic and expanding fast in the Far East with own brand stores and in-store concessions that are very successful. It already has a strong presence in Europe and the USA. This company will give you every opportunity to really develop your career in an exciting creative environment!

The Role

They are seeking highly motivated Credit Controller to join the Customer Financial Services team. This team are responsible for Credit Control for the Italy region

Responsibilities

•Ensuring the timely receipt of invoices.
•Contacting and checking overdue accounts, follow up on final warnings sent to customers after suspension of services.
•Logging all collection notes on database
•Answering customer queries related to invoices
•Providing statements, change of address, and termination of the contract
•Logging all calls made/received on the internal ticketing system.
•Working with internal departments to have clients queries answered, whether this is installs, contracts, Communications or Sales.
•Advising clients of costs due to removals/relocations/conversions.
•Help clients with there own internal budgets.
•Helping to resolve pricing issue/ terminal inventory disputes, reconciling issues with credits where needed.
•Contacting clients via phone, email, chasing payment of past due invoices and updating our internal database.
•Analyzing MS-Excel s/sheets assisting clients with their costing and analysis.

Qualifications
Fluency in Danish
Bachelors degree or equivalent work experience
Experience of working in a blue chip environment
Excellent communication and customer service skills
Credit Control experience