Customer Care Specialist (Danish, Italian, Swedish, Finnish, Spanish)
Glasgow Area, Scotland - £16,000 + (depending on experience)

Flame Employments' Multilingual Division in Glasgow is currently recruiting for a Danish, Italian, Swedish, Finnish, Spanish speaking Customer Care Specialists to work in the Glasgow area, Scotland. Candidates will need to be fluent in either Danish, Italian, Swedish, Finnish, Spanish as well as being fluent in English as you will need to able to write in both languages at a business level.

Candidates will also need to have good knowledge of Microsoft Office (Word, Excel, Outlook), have previous customer care experience and have an excellent telephone manner. Candidates will also be self motivated, have a flexible working approach, and are able to work effectively within a team environment.

Candidates must own their own transport due to the location of the company and shift patterns.

The main duties within this role include:

* To provide customer support and liaison to internal and external customers in a responsive, efficient and effective manner to deliver qualitative and quantitative targets.
* Follow defined work processes to ensure effective delivery of Service Call Management, Field Engineer Dispatching and Back Office Processes.
* Respond appropriately to telephone calls, emails, faxes and postal queries from both internal and external customers
* Use appropriate communication methods to fully determine and understand customer needs and take appropriate action to resolve customer queries
* Respond to the customers' needs, questions and concerns in an accurate and timely manner

This is an excellent company to work for and as they are a multi-national set up they are able to offer job stability and good progression opportunities. We like to inform candidates that there are speaking and written tests conducted at the interview.

If you can speak either Danish, Italian, Swedish, Finnish, Spanish in addition to English please get in contact with us today to see if we can help you make a new and rewarding career move.

Interested? To find out more about this opportunity or any other Multilingual vacancies please contact Emma Gebbie at our centralised Multilingual Division in Glasgow today on:

0141 285 6880 or email your CV to:

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