Business English would be acceptable as you will be communicating in the required language for the majority of the time.

We need an enthusiastic, energetic individual to deal with and co-ordinate the service activity of our busy Team of Customer engineer’s. You will be the primary interface to internal Customers, you will work directly with internal Customers in their local language, answering calls, proactively planning all incoming work to ensure we make the best use of the resources available, liasing regularly over the telephone with our Customer engineer’s to obtain progress reports.

This job will particularly suit assertive people who have the ability to plan and organise workload, and can make quick decisions that maximise our service levels. Besides that you will have to be able to work under pressure.

Experience of Customer Service or support in a technical environment is preferred, but not essential. You will possess good team working skills and have the ability to work on your own initiative. You will need keyboard and PC skills (including Windows). You should also have an excellent telephone manner.

Experience and Skills:
We are looking for people that, either through work or education, with the following skills:
* Fluent written and spoken in necessary language, business English mandatory
* Fluency in other languages beneficial
* Computer, and numerical literacy
* Telephony and good verbal communication skills are a definite requirement
* Microsoft Office appreciation and knowledge would also be advantageous.
* Must be prepared to work a flexible work pattern.
* Applicant should hold a clean, current driving licence preferably.
Compensation and Benefits:
In addition to a competitive salary, benefits include Bonus, 32 days annual leave (including Public Holidays), Pension Plan, Health Care options, choice of flexible benefits, and an extensive training and induction programme.