Job Description

Our customers expect outstanding service. So we’re calling on you.

Just knowing help is on hand if you need it is a great feeling – and that’s where AXA Assistance comes into its own. We deliver and manage a network of assistance and other services for companies and individuals in more than 30 countries across five continents.

It’s all about solving problems, building relationships and giving people a quality of care that inspires both confidence and trust. Is that something you can help us provide? Then it’s time to bring your great communication and organisational skills to our team in Redhill.

You’ll provide support for a range of roles within our emergency international motor assistance team. This will include responding to telephone calls, determining the best course of action and working to implement and deploy assistance.

You’ll need outstanding communication and teamwork skills and the ability to work in a busy environment. Ideally you will have previous call centre or case management experience, preferably in an insurance or assistance environment. Fluent English written-verbal skills plus a second language in either French or Spanish are essential. Further details on work-shift patterns are available upon application.