Multilingual Customer Service Consultant
Employment Type:
Permanent
Location:
Manchester - North West, United Kingdom
Salary:
£18,000
Advertiser:
European Vision Recruitment
Posted:
16 Apr 2010
Reference:
128756
Languages:
1 language required
German
Greek
Bulgarian
Romanian
Job Description
Leading Online brand are looking for individuals with customer service experience. They currently need several personable and enthusiastic Support Representatives to join their multi-lingual Client Support team.
As a Client Support Consultant you will:
* Receive inbound enquiries
* Display a high level of understanding and knowledge of our client's products and
* Handle customer enquiries with professionalism, following up any follow issues to ensure same day resolution
* Liaise between customers, suppliers, the client and the team to achieve excellent communication
* Identify and escalate any customer complaints/issues in a timely and efficient manner
* Handle e-mail/white paper, in a timely and efficient manner
BASED SOUTH OF MANCHESTER. APPLY ASAP.
IF APPLYING FROM ABROAD, THE COMPANY IS WILLING TO PAY FOR TRAVEL AND ACCOMMODATION FOR THE FIRST THREE MONTHS.
Due to the nature of this position, the recruiter has requested to restrict applications by location Only candidates in Europe (EEA)