Customer Account Specialist
Temporary 6-12 months
£10.40 per/hr
South West London


Our multinational client within the health industry is looking for a
temporary customer account specialist.

Job Purpose

• Responsible for maintenance of Customer Accounts across the EMA region. Establishing robust processes for account changes in order to improve accuracy and minimise complaints.
• Document all processes relating to customer account changes including market requirements. Drive compliance across the region in order to minimise risk to the business.
• Improve the relationships and knowledge of business processes between customer supports and the local sales and marketing department.
• Drive process improvements for New Accounts in order to ensure we maximise sales potential from the start.
• To provide back up support for Customer pricing changes and technical complaints.

Main Responsibilities

• Customer account changes
• Customer account maintenance
• Testing in relation to customer account changes
• Data integrity
• New Accounts
• Training of other members of the team in relation to customer account maintenance

Knowledge / Experience / Skills required

• High degree of customer focus
• Experience of SAP pricing applications
• Thorough knowledge and understanding of Supply Chain and Sales applications and principles.
• Excellent interpersonal, written and oral communication skills.
• High level of accuracy & attention to details
• Prioritization and allocation of workload
• Sound administrative skills


We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Recruitment website to review many new job opportunities in which you may be interested.