Welsh speaking Customer Service Coordinator

Job Location: South London / Surrey

Salary/Additional Information: £16,000 + great benefits

Reference: KH 26/10

Company:
Our client is a European Call Centre who is closely associated with an Insurance company

Role:
Welsh speaking Customer Service Coordinator

The Welsh speaking Customer Services Coordinator will be responsible for the efficient and professional answering and handling of all calls and for managing all assistance cases by adhering to set procedures and ensuring a consistent delivery of a quality service to all our clients using English and Welsh.
This position is within a 24hr/365 day centre and therefore applicants must be able to work on a shift basis. The coordinators work a daytime shift pattern of 4 days on and 2 days off. The first 4 days they start at 07:00 and complete the day at 15:30. After 2 days off their 2nd 4 days shift starts at 13:30 and ends at 22:00.

Profile:
. Fluent English and Welsh
. Great customer service skills
. Fantastic communication skills
. Available to work shift as per above
. Graduates welcome

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kirsten Haeusser

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.