Order Processor (Temporary) - Dutch & English - Amersfoort
Employment Type:
Temporary
Location:
Utrecht - The Netherlands
Salary:
Advertiser:
Abroad Experience International
Posted:
18 Jan 2010
Reference:
54862005-4015
Languages:
English
Dutch
German
Job Description
Our international client is a leading manufacturer of computer-video interfaces, switchers and computer-video scan converters.
The position of Temporary Order Processor is a sales position that is responsible for all domestic and international orders for the whole EMEA region. This person will be interacting with different departments within the company from Sales, Operations to Accounting and be in contact with our customers regarding the order status. This is a very important role as this person will be the point of contact for all order management issues for the customer and Sales department. This person will be responsible for the order flow and therefore must know the importance of getting ship dates, lead times, and orders back to the customer and Sales in a timely manner. This person must be detailed oriented, have the capability to multitask, be able to determine priorities, must be flexible and work efficiently with little supervision. This person should also be able to work effectively within a team environment. The person must have excellent communication skills, computer skills and have a sense of urgency on any issues that come up.The ideal candidate should be able to communicate in Dutch, English and German
General Responsibilities:
* Order Entry
* Order management
* Follow up on order related issues via phone, email, hard copy orders for customers and all departments in the Europe office
* Inform customer and Sales regarding ship dates, planning and product issues
* Work with the Supervisor to expedite all required products from the US office
* Maintain the daily upcoming shipment report to check the stock levels and process orders.
* Deal with all kind of stock issues; “stop ships”, deviations, engraving orders, ER’s, re-schedules of new products, discontinued products and inform the customer and Sales department.
* Work with Operations regarding the order flow, which can or cannot go.
* Monitor orders to ensure that adjustments to orders are taken care of and cut off times are met
* Upkeep of administration within Order Processing department
* The ideal candidate should be able to communicate in Dutch, English and German