Tier 1 Technical Support Exec – German Speaker, Barcelona

My client is a professional and committed employer offering a great working environment, support and generous package promising you that if you work hard to meet and exceed your goals they will work even harder to repay you; with the recognition, career development and pay packet you deserve.

We are currently recruiting for a tier 1 tech support professional who is fluent in written and spoken German and English. IMMEDIATE INTERVIEWS FOR IMMEDIATE START
Responsible for delivering excellent customer/technical support for the configuration and use of a range of well known branded products ( including, but not limited to, software application packages, operating system levels, hardware and supported equipment).. Under direct supervision, in a contact centre environment, the CSR will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve customer issues. Communication with the customer will be either verbally via telephone or in written form, such as e-mail, letters, faxes, chat and forums.

Work Experience
• Preferably previous experience working in a call centre environment.
• Consumer electronics or IT sector is a benefit.

Education/Certification
• High school education (or equivalent) with engineering or computing focus, if applicable.

Essential Language Skills
• Fluent in written and spoken German and English


Benefits include Basic salary of €17,500 plus 15% bonuses. Contributory pension scheme, health insurance, parking, staff discount scheme, subsidised canteen. Long term prospects to move within the organisation - worldwide.

Relocation package.worth 880 US - transfer from the airport, 4 nights in a hotel and 100 towards plane ticket

Interviews will be held remotely via on-line tests and tele-conference calls to aid convenience to candidates.

Additionally we are looking for the following Language based roles and offer up to €150 for referrals leading to permanent placement – so tell us about friends, family and colleagues who may also be interested in a new opportunity in this area;

To apply for this role please submit your CV today or call Anne Murphy on +44 7788 456658 for immediate, confidential and no obligation interview.