German speaking Customer Service Representative
Employment Type:
Permanent
Location:
Budapest - Pest, Hungary
Salary:
Competitive Compensation and Benefits Package
Advertiser:
Kelly Services Hungary Kft
Posted:
9 Nov 2009
Reference:
HU8334MS000092
Languages:
All of these languages are required
English
German
Job Description
We are searching for a
German Speaking Customer Service Representative
Tasks:
• Manage Order to Cash activities, from Customer Account Creation to Cash Collection for a German customers
• Secure Country revenue by making sure orders are placed and released in due time, and that Customer Claims are properly handled
• Manage the orders of the customer portfolio
• Track orders and manage day to day communication with customers for all order management topics
• Manages customer claims, returns and credit/debit notes
• Communicate with the various functions of the company across the world
Requirements:
• at least 1 year experience in Customer Relationship management in an international environment
• Excellent GERMAN language knowledge, fluency in English
• MS office skills with strong knowledge of MS Excel
• Customer-oriented, pro-active and well organized person with ability to act quickly
• Good communication & interpersonal skills
Offer:
• Competitive compensation and benefits package
• Dynamic, multinational environment
• High standard office in Budapest
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