French AND German Sales & Customer Services Representative

Location: Hampshire

Ref: JG41

Our client, a leader in its field is currently seeking to recruit a French Customer Service Representative for their offices in Hampshire

Job Role

Working as a critical part of the European Internal Sales team you will have a varied role including sales, marketing, customer relationship management, customer services administration. This role provides key customer contact for promoting and generating orders.

The role will require you to:

• Make proactive outbound calls
• Work in conjunction with field personnel to ensure continuity with leads from new customers.
• Provide high level customer service to ensure customer satisfaction
• Supply Level 1 Technical/Sales Support
• Receive and answer customer feedback.

The candidate requirements are:

- Must have both oral and written English, French and German
• Must possess experience of working successfully in inside sales/proactive outbound calling role.
• Must have a discernable preference for working in a sales driven environment.
• Possess ability to analyse customer requirements through data analysis and fact finding.
• Demonstrates a structured and professional approach to managing customers.
• A good working knowledge of MS Office.
• Personable, confident communicator, able to build trust with the customer.
• Able to work and follow systems and procedures, in a logical and systematic manner.
• Motivated by working closely with the customers to ensure the best service and solution is given.
• Good at working as part of a team, sharing information and keeping in contact regularly with the external sales team.
• Able to ‘think on the spot’ and deal effectively with differing situation with customers.
• Able to manage own day, planning and organising priorities to ensure customer requirements are met and workflow management is expedited.

Salary: £20,000

To apply for this role please email your CV to , or call: 0845 226 4748 for more information

Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk