My client is the leading European Technical and Customer Service provider, Teleperformance. Based in Linlithgow, they have a reputation for delivering the highest standard and quality of service to their global client base.
Due to ongoing success they urgently require an IT Helpdesk Support Analyst with fluent Spanish Language skills for an expanding and successful support team. This is a fantastic opportunity to join a global player that offers superb career potential and a first-class training and development program.
The Role:
You will have a challenging and dynamic role and will be responsible for providing first class product support by phone and e-mail to a global client base. You will conduct thorough analysis of customer problems and issues and provide a range of solutions to insure ongoing client satisfaction. You will proactively and accurately document cases, and serve as central customer contact.
Candidate Profile:
You will have proven experience in an IT support role, with excellent knowledge of UNIX or Linux OS as well as being fluent in Spanish and English. A working knowledge of shell scripting, databases, file debugging and basic hardware problems would be a distinct advantage.
(Similar positions exist for German speakers.)

For further details on this exciting opportunity, please contact Virginie Katz in the first instance:


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