Excellent opportunities in Customer services and Technical Support for Multilingual candidates - Paid flights and accommodation

My client provides multi channel, multilingual contact centre services to global organisations. Their primary aim is to deliver leading customer contact management solutions to clients in the global market place, while creating a working environment and culture that promotes respect for staff and customers.
Role:
They are now recruiting
Multilingual Level 1 Customer/Technical Support Representatives that speak English and one of the below lenaguages fluently:
· Dutch
· Norwegian
· Danish
· Turkish
· French
· Spanish
· Italian
· German
· Swedish
· LTAM Spanish
· Spanish with French

Responsibilities:
•
Providing excellent customer service to customers
•
Working in a team based environment supporting your team in achieving the quality standards
•
Provide a personalized response to all inbound emails/phone calls received whilst providing a positive customer’s experience through efficient, friendly, high quality responses
•
Proactively seek feedback on ways to improve personal performance
•
Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer/Assisting product specialists to find resolutions
•
Assist your team leader in assessing and auditing responses and completing quality reports



Essential Criteria:
•
Call centre or customer service experience would be an advantage
•
Strong decision-making skills
•
Excellent problem resolution ability
•
Excellent communication skills
•
Fluency in written and spoken Dutch and Flemish
•
Good keyboard skills / computer knowledge
•
Ability to work on own initiative



The company offers a competitive relocation package that covers your flight expenses and the first few days accommodation in Belfast.

If you are interested in this role and want to know more about this position or other excellent career opportunities available at the moment, send your CV NOW or call Dominika on +353 1642 5248 at Financial Directions.

More about Financial Directions
Established in 2004, Financial Directions Ltd. has quickly grown to become a highly regarded Recruitment Consultancy. With offices in Dublin & Cork we are now the trusted staffing partner of choice to a growing number of Ireland\'s leading Domestic and International Financial Services, Banking, Insurance, Commerce & Industry companies operating in Ireland.