Spanish + EU another language Events Coordinator


Working as part of a dynamic multilingual team you will deliver a range of conferencing and support services to multi-national blue chip clients. You will co-ordinate conference calls achieving Service Level Agreements. You will deliver and maintain a high level of customer service.

Responsibilities:
*Deliver and manage appropriate event services and facilities dependent upon client requirements
*Co-ordinate Conference calls which includes:
*communicating with customers via various media to identify their conferencing requirements
*Taking telephone bookings
*Completing necessary administrative duties
*Develop full knowledge of the client database and keep up to date with client requirements
*Process conference data to produce reports
*identify and feedback to line management areas for service improvement
*Undertake any ad hoc duties

Personal Characteristics Required

• Excellent verbal/written communication skills
* You must speak Spanish + other EU language( French, German, Italian, Dutch, Swedish) as well as English
• Excellent customer service skills
• Professional and confident telephone manner
• Ability to remain calm under pressure
• Team player
• Adaptable/flexible attitude
• Self motivator
• Problem solving ability

7.5 hours per day between the hours of 7.00am – 7.00pm. Monday-Friday

The salary is between £ 16500-17500 per year plus bonus and great benefits!!!