French Customer Service & Marketing Executive
Employment Type:
Permanent
Location:
Central London - London, United Kingdom
Salary:
Excellent - Apply for details
Advertiser:
Poker Heaven
Posted:
15 Sep 2008
Ref:
TLJ-FrenchCSME
Languages:
All of these languages are required
English
French
Job Description
We are a high profile European online poker room looking to recruit an experienced customer service and marketing executive to join our fast growing team in London.
The ideal candidate must have at least six months experience working within a customer service department, preferably within the gaming industry. They must also possess a basic knowledge of poker, in addition to being articulate, and possessing the ability to write skilfully, as good communication is paramount for this role.
The successful candidate will be responsible for handling in-bound queries via email and our live chat service. Their role will also include customer retention management, which will be managed by out-bound calls to our existing client base.
As part of our extensive growth plans we are also looking to further grow our brand presence in France and the ideal candidate will be expected to manage business relations with various French partners, to assist in generating revenues from existing and new partners, optimise existing and new online campaigns, and work with the marketing team on new ways to drive customer
registrations and spend from France. We are keen to hear from individuals with at least 12 months experience in online marketing and who can demonstrate the effectiveness of online marketing. You will have a real passion for online marketing and web technology and must be fluent in both English and French, as translation work will be required.