Finnish and Swedish Analyst /Customer Service
Employment Type:
Permanent
Location:
Berkshire - South East, United Kingdom, VAC-11167
Salary:
GBP20000 to GBP21000 per annumbenefits
Advertiser:
Oak Tree Recruitment Ltd
Posted:
15 Sep 2008
Ref:
VAC-11167
Languages:
All of these languages are required
Finnish
Swedish
Job Description
Swedish/Finnish Analyst
I am currently recruiting for a Finnish and Swedish speaker for one of our client based in Berkshire. I am looking for a bright individual with strong analytical skills and high attention to detail. You will work as a part of a team and provide an excellent standard of customer service in local language to regional client base.
Responsibilities:
Provide timely and accurate information and figures to the Service Manager and Region for management, financial forecasting and improvement.
Participate fully to balance work schedules through daily load balancing and participation in departmental meetings.
Communicate regularly with all Service Managers and Sales Lead and more importantly, with the direct team.
To participate in regular management meetings and to provide management information as and when required and on a timely manner.
To provide an effective communication link between the customer, the team members and the Service Manager and Sales Lead.
Liaise with and support other departments and regions whenever required
Maintain and grow recurring revenues through the provision of services that exceed customers expectations, tailoring service focus to individual customer requirements.
Follow departmental processes and procedures to ensure the ongoing successful provision of each service.
Ensure any required documentation is maintained according to agreed standards
Ensure specific Brand service requirements are delivered in accordance with Brand strategies and moving customer demands
Identify and report all new business opportunities back to the Service Manager and Sales Lead
Participate and conduct client meetings and some presentations as required.
Salary: £ 20000 + excellent benefits package