Gartner is the world’s leading, independent IT research and advisory company. In support of our impressive growth we are currently seeking an experienced Client Manager (German speaking) to manage a portfolio of our most senior, valuable clients to ensure they receive maximum value from subscribing to our exclusive membership community.

This is not a sales role, but a position focused on maintaining and strengthening relationships. Working to understand your clients business and IT related concerns, this internal Client Manager will partner will field based colleagues to deliver tailored research, insight and advice to the client. We strive to exceed, not to simply meet our client’s expectations.

You will collaborate with our Research community to develop your content knowledge; work with Sales and Client Relationship teams on renewals, prospects, etc and collaborate with our Events business to ensure your clients are attending our cutting edge conferences.

Meet your clients face to face through attending our events in London or in Europe. Network, cement relationships and absorb Gartner in action!

• Fluent German and English.
• Bachelors degree required, major in Business or IT Discipline preferred.
• Experience in the information technology industry preferred, with experience as a business/technology advisor/ senior customer service/ account manager.
• Strong interpersonal, facilitation, listening and client relationship building skills.
• Understanding of/interest in market research and strong analytical skills.
• Ability to prioritise, problem solve and bring timely resolution to queries.

This position can be based in Germany in our Frankfurt or Munich office, OR in our European HQ in the UK, located just South-West of London, 30-40 minutes from Waterloo or Junction 13 of the M25.

GARTNER is the world's leading business technology advisor, providing clients with cutting-edge advice and thought leadership across the full Spectrum of IT for more than 25 years.