Full and Part-time Bilingual Customer Service Representatives
Employment Type:
Permanent
Location:
West London - London, United Kingdom
Salary:
Excellent
Advertiser:
Charles Tyrwhitt
Posted:
18 Aug 2008
Ref:
TLJ CSR-01
Languages:
All of these languages are required
English
German
Job Description
Do you want us to help you build a career and develop your customer service skills?
Do you want to work for a Company where you can use your language skills in a friendly and rewarding environment?
Charles Tyrwhitt (pronounced Tirrit) is the largest and fastest growing multi-channel shirt retailer in Britain. We offer traditional British style with a modern twist. The spirit is highly entrepreneurial, constantly aiming to achieve the highest standards in everything we do and offer a world-class service to our customers.
As part of our busy customer service team and the first point of contact for our customers, you will be responsible for offering excellent customer service at all times with key responsibilities including answering inbound telephone calls in order to take customer’s orders and resolve any queries they may have.
Candidates will have previous customer service experience, a real desire to deliver high standards and be willing to go the extra mile for our customers. An excellent standard of written and spoken German and English is essential along with good IT skills.
We currently have positions available on the following shift patterns:-
- 10am to 7pm, Monday to Friday (including 1 in 5 Saturdays);
- 9am to 3pm, Monday to Friday; and
- 7am to 11am, Tuesday to Friday + 8am to 5pm Saturday
Location: London - West London