Customer Service Executive with French

Job Location: Stevenage

Salary/Additional Information: £8.75/hr

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Reference: BV 20.10

Company
Our client is an online betting agency and possibly the UK's biggest name in online sports, poker and casino games. Their groundbreaking concept of public-to-public betting has made them into the most successful and fastest growing company in the online gaming sector. They are tightly regulated and their success has added to the growth overall of the sector. Their name today is truly known across the world as their online business continues to attract new customers in the UK and overseas.

Role
Customer Services Agent with French
As a French speaking outbound sales agent your role will be to provide excellent customer service skills to the companies' customers in French speaking parts of the world, notably Canada. Part of your role would be to help new customers get involved with the online games, verifying their customer identity, ensuring they have full and easy access to the games, increasing their enjoyment and gaming experience. Any problems encountered by the French speaking customers will be yours to deal with or escalate. We need someone with excellent customer services skills, who enjoys the pleasure of sorting out difficulties, answering queries and who takes pride in seeing a customer happy at the end of the day. You will be a real ambassador for the company: as a French outbound sales agent, you are instrumental in the companies' growth and reputation in the market. 6 months experience in sales or customer services are required for this role. Being positive, well spoken, having a real interest in the online world of business and having an interest in sports are essential traits we are looking for – if this is you, you'll enjoy this role a lot. You will be part of a truly international group of people. Do send your CV to us to apply for this role.

Profile
.French language skills required, spoken and written
.6 months experience in sales or customer services
.A problem solving attitude, real commitment to making customer feel good
.Proactive, professional, well spoken, enthusiastic personality

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Barbara Vanneuville

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.