SWEDISH speaking CLIENT SUPPORT, £20-21k, LONDON
Employment Type:
Permanent
Location:
West London - London, United Kingdom
Salary:
20000 - 21000
Advertiser:
People First
Posted:
15 Aug 2008
Ref:
0808-29
Languages:
All of these languages are required
Swedish
Job Description
Job title: Swedish speaking Client Support Executive
Skills: Customer Service Experience, fluency in Swedish good communicator
Salary: c£21K
Location West London
The Company:
is a world leader in the design and manufacture of wiring and communication products, providing solutions for Electrical and Network Connectivity applications.
Your Role:
To respond to and process all Customer and Distributor requests and/or enquiries received via fax, e-mail, mail and or telephone in a timely, courteous and efficient manner. To direct the customer to the appropriate person and/or department when the Customer Service Department is unable respond to the request and/or enquiry.
Your tasks as Dutch speaking CLIENT SUPPORT EXECUTIVE will be:
- Advise on order status and expected delivery date
- Give stock and Product information
- Deal with returns
- Send product samples
- Track shipments/providing proof of delivery
- Give quotes and price information
- Review and edit incoming orders prior to order entry
- Issue credit statements, disposing of unacceptable material etc.
The Person:
You must be fluent in Swedish and have experience in customer service and be eager to provide excellent support.
Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. If you do not hear from us within 7 days please assume your application has been unsuccessful. Unfortunately we cannot provide feedback on individual CVs.
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America.
Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.
Due to the nature of this position, the recruiter has requested to restrict applications by locationOnly candidates in the UK