Dutch/Flemish Speaking Administrator
Employment Type:
Permanent
Location:
West Yorkshire - Yorkshire, United Kingdom, Bradford
Salary:
£19,570 + benefits
Advertiser:
Oracle Recruitment Ltd
Posted:
7 Aug 2008
Ref:
TLJ FSA-01
Languages:
All of these languages are required
English
Dutch
Flemish
Job Description
Fabulous opportunity to use your language skills working for a Bradford based insurance company.
The role requires you to be fluent in Dutch/Flemish & English. You must be able to communicate fluently in both languages both verbally and in writing.
The role involves processing all telephone enquiries from customers regarding the registration of products and claims payments. Customers regarding the registration / termination of contracts and general administration activities of a busy programme.
Occasional telephone support / claims payment process may be required.
You will be self motivated, well organised and adept at time management with an eye for detail and have/be:
Fluent (verbal and written) in Dutch/Flemish and English.
Good communication skills, particularly verbal communications, happy to speak with internal & external contacts at all levels by phone.
Must have administration or customer service experience
Previous customer service experience, particularly within a call/contact centre environment an advantage
Maths and English at GCSE level or equivalent.
Good keyboard skills and be proficient in the use of Microsoft Office applications (Outlook, Word & Excel).
The ability to work well on your own as well as within a team environment.
Benefits:
Pension: Group Personal Pension Plan
Insurance: Free Life Insurance
Health: Preferential contributory First Assist Scheme
Holidays: 25 days building up incrementally over time to a max of 27 plus statutory Bank Holidays
Hours: 37½ hours a week, Mon-Fri, 8.00am – 4.15pm providing telephone cover during UK Bank Holidays if required.
Preferential purchase prices for Vauxhall vehicles/car lease scheme available once employed for 6 months. Subsidised Esporta gym membership.