Job Title: Mandarin and Cantonese speaking Credit Card Clerk
Skills: Fluent Mandarin and Cantonese, credit card experience
Salary: £16,000-£18,000
Location: Central London




Job Purpose

Responsible for delivering the administrative function and maintaining card accounts within the Card Centre of the Banking Department


Main responsibilities

· Response to all card enquires via telephone or written means
· Produce daily card settlement reports.
· Produce daily account vouchers related to cards operation.
· Card production.
· Card accounts maintenance.
· Monitoring cardholders repayment records including credit control
· Follow up Fraudguard Alerts and confirm with cardholders
· Print and dispatch statements.
· First assessment of new card applications
· Report writing
· Provide clerical support duties, such as, filing, data input and ad hoc projects


Experience

· Proven track record in similar department/business stream
· Fluent in Cantonese, Mandarin and English
· Relevant qualification or experience within card industry







Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. If you do not hear from us within 7 days please assume your application has been unsuccessful. Unfortunately we cannot provide feedback on individual CVs.
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.